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Terms of Service

Welcome to Shinisen LLC!

These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using Shinisen LLC ("we," "our," or "us") at www.shinisen.com, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.

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1. General Information

Shinisen LLC is a Colorado-registered global online store specializing in beauty, skincare, haircare, clothing, and lifestyle products. Operating under a dropshipping model, we deliver high-quality items worldwide from trusted suppliers.

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2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old or have the consent of a legal guardian.

  • You have provided accurate and truthful information during registration or checkout.

  • You comply with applicable federal and Colorado state laws.

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3. Orders and Payments

  • Order Acceptance: Orders are subject to product availability and confirmation.

  • Payment Methods: We accept major credit/debit cards, PayPal, and other approved payment methods.

  • Currency: All prices are listed in USD unless specified otherwise.

  • Order Cancellations: Customers may request cancellations before orders are shipped. For assistance, contact support@shinisen.com.

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4. Shipping and Delivery

  • Worldwide Shipping: Shinisen LLC delivers to customers globally, with shipping times and costs varying by location.

  • Customs & Duties: International customers are responsible for any customs duties or taxes incurred during delivery.

  • Shipping Issues: If delivery issues arise, please contact us immediately to resolve the matter.

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5. Returns and Refunds

  • Eligibility: Products must be unused, undamaged, and returned within 14 days of receipt for a refund.

  • Non-Returnable Items: Certain personal care items, opened cosmetics, and hygiene-sensitive products may not be eligible for returns.

  • Refunds: Refunds for approved returns will be processed to the original payment method. Shipping fees are non-refundable.

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6. Product Descriptions and Availability

Shinisen LLC strives to provide accurate product descriptions. However, we cannot guarantee that all details, including colors and images, will be error-free due to variations in supplier packaging and lighting differences.

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7. Intellectual Property

All content on www.shinisen.com, including text, images, and designs, is owned by Shinisen LLC and is protected under U.S. and Colorado copyright laws. Unauthorized use or reproduction of content is strictly prohibited.

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8. Limitation of Liability

To the fullest extent permitted by Colorado law, Shinisen LLC is not liable for indirect, incidental, or consequential damages arising from the use of our website, services, or products, including delays, defects, or inaccuracies.

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9. Privacy Policy

We are committed to safeguarding your personal information. Please review our Privacy Policy for details on how we collect, use, and protect your data.

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10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Colorado, excluding conflict-of-law principles. Any disputes will be resolved through negotiation or, if necessary, in the courts of Colorado.

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11. Changes to the Terms

We reserve the right to update these Terms at any time. Changes will take effect immediately upon posting. Continued use of our website constitutes acceptance of the updated Terms.

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12. Contact Us

For questions, concerns, or assistance, contact us:

Shinisen LLC
Email: support@shinisen.com
Address: 36 South 18th Avenue, Suite D, Brighton, CO 80601
Phone: +1 (810) 276-6255

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